That's a Data Problem

Powering Exceptional Digital Experiences with Splunk Chief Technical Advisor, Lisa Palmer

Episode Summary

The last year has changed the customer experience landscape, making digital interactions ever more paramount. In order to succeed in this digital-driven environment, organizations must invest in the right processes and technologies and leverage emerging technologies like AI to ensure consistent delivery on customer expectations. Principle Tech Analyst Daniel Newman and Lisa Palmer, Chief Technical Advisor, discuss how to manage these new environments and how to utilize data to power these exceptional digital experiences.